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As the task force executed its mandate, it became obvious that within the parameters that exist today the Information Technology Services branch is doing its job reasonably well. The task force identified that the solution was not better technologists, better computing or more software; the solution must be architectural and systemic. The task force concluded that restricting its focus solely to the Information Technology Services branch would yield little in the way of transformational change at the city.
Instead, the task force determined that the city could only transform itself by addressing three fundamental themes: citizen centricity, investment and governance. Chapters two, three and four explore these themes and their relationship to information technology in detail. to These three fundamental themes are presented below, along with a range of aplicable exmaples, for your consideration, input and opinions. |

Public alert information online would provide Ottawa residents with better access to emergency information.
With the availability of communications technology today, public alerting is one area that has not seen many improvements. During any emergency, better communication is always identified as an area for improvement. Providing online access to accurate, up-to-date information, in addition to alerting via email/TXT message should be part of the city's emergency communications. Open formats should be used to allow this information to also be shared and distributed to further enhance its…
Read More »The UK Government’s Power of Information Taskforce are running a mashup competition (a.k.a. “ideas for new products that could improve the way public information is communicated”) with a £20,000 prize fund and gigabytes of brand new data and APIs.
Show Us a Better Way. The UK Government’s Power of Information Taskforce are running a mashup competition (a.k.a. “ideas for new products that could improve the way public information is communicated”) with a £20,000 prize fund and providing gigabytes of brand new data and APIs. A demonstrable investment in opening up access to public data.
In order to drive innovation, and encourage citizens to build tools and mashups that benefit all citizens, access to some of the raw data behind things like events, trails, mapping data subsets (wards, etc), development planning projects should be provided in addition to what the normal citizen-facing application would normally provide. This provides opportunities for local developers to further enhance and create value with little or no additional cost to the City.
The current web-based service offerings make use of closed data sets and do not expose that data for any other uses beyond those originally envisioned for the application.
For instance, we have been working on an implementation similar to the example cited in the report of Amsterdam's Google Map response system in the past couple months prior to the release of this report on eGovernment, and have come to the point where we need only the coordinates of City ward boundaries outlines to …
Read More »Making Ottawa a wireless city is less costly than most people expect and would make a bold statement about how technology friendly Ottawa really is.
Ottawa can tap into several local initiatives to provide free wireless to all citizens and tourists making a significant step and statement about technology.
Ottawa has three components that should make it prime for free wifi city-wide:
- This Task Force with a great grasp of technology and the benefits for citizens.
- ogWIFI, a non-profit group that will support free WIFI in Ottawa - Gatineau for only $50/year
- National Capital Freenet, another NPO that offers very low-cost internet
We have…
Read More »There is no need for paper-work at this city site that provides details on such items as legal descriptions, ownership, and market value, plus payment options.
To see this example use the link(s) below
‘BizPal’ is an online service that simplifies the process of finding information on business licences and permits at the federal, provincial and municipal level.
To see this example use the link(s) below
Information for Ontario voters shows poll-by-poll election returns and ‘how to’ guidance on voting by proxy and other services.
To see this example use the link(s) below
Best practices in the integration of business administration processes are illustrated by a company whose payroll systems pay one in five Canadians
To see this example use the link(s) below
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